MCQ on Bank Management with Answer Download in Pdf

MCQ on Bank Management with Answer Download in Pdf

Are you looking to test your knowledge on Bank Management? Do you want to find MCQ with the answers in a convenient pdf format?

Look no further! In this article, we provide a comprehensive guide on where to find MCQ with answers related to Bank Management in a downloadable pdf.

We explain how to utilize these resources and what questions you should expect from each source. Read on for more details about finding MCQs with answers ready to download in a convenient pdf format.

MCQ Bank Management with Answer in Pdf

 

What is Bank Management

Bank management refers to the process of overseeing the operations and activities of a bank. It involves managing various aspects such as financial planning, asset management, risk assessment, customer service, and regulatory compliance.

Bank management is crucial for ensuring that banks operate efficiently and effectively to meet their objectives.

The primary responsibility of bank managers is to ensure that the institution’s financial assets are managed effectively.

This includes allocating resources to different departments within the bank and monitoring their performance against set targets. Good bank management also involves developing strategies that help increase profits while minimizing risks.

Bank management plays a critical role in ensuring that customers receive high-quality services from the institution. The manager must ensure that all employees are well-trained and motivated to deliver excellent customer service.

Additionally, they should oversee complaints resolution processes so that customers feel heard and valued by the bank.

How to Manage Bank

When it comes to managing your finances, one of the most important things you can do is effectively manage your bank accounts.

Whether you’re just starting out with your first checking account or have multiple accounts at different banks, there are a few key tips that can help you get organized and stay on top of your finances.

First and foremost, make sure that you are keeping track of all deposits and withdrawals in your account. This means regularly checking your balances and reviewing transaction history, noting any discrepancies or suspicious activity.

Additionally, consider setting up alerts for low balances or large transactions so that you are always aware of what’s happening with your money.

Another key aspect of managing your bank accounts is minimizing fees and maximizing interest earnings. This can involve choosing accounts with low or no fees, taking advantage of rewards programs offered by some banks, and regularly evaluating whether you could be getting better rates elsewhere.

100 MCQ on Bank Management with Answer

1. __ and globalisation has lead to major changes in the services provided by banks.
Ans. Liberalisation

2. The discovery of metals and its value lead to the use of metal coins as __.
Ans. Money

3. __ were the pioneers in the discovery of paper money as they were the first to use the same.
Ans. Chinese

4. In India, paper money was issued during Moguls regime in AD _.
a) 1236
b) 1325
c) 1237
d) 1240
Ans. a) 1236

5. The word ‘bank’ is derived from the Italian word __which means bench or counter.
Ans. Banca

6. The development of accounting procedures by the Italians is now popularly known as _.
Ans. Double Entry Bookkeeping

7. The first government bank called as Imperial Bank of India was started in the year _.
a) 1922
b) 1921
c) 1931
d) 1941
Ans. b) 1921

8. __ is the ability of the banker to meet his obligation.
Ans. Liquidity

9. Any leakage of information about the customer through the banker may affect the image and the business of the customer. (True/False).
Ans. True

10. Safety, liquidity, profitability, service quality, and secrecy can be termed as .
Ans. pillars of banking industry

11. __ is the process of linking savers of money with those who are in need of money.
Ans. Intermediation

12. Banks accept deposits from savers and pay them .
Ans. Interest

13. Banks pay interest on deposits according to the _
Ans. market trend

14. __ facilitate movement of money in large volumes from place to place.
Ans. Cheques

15. The deployment of depositor’s money by way of lending and the risk of recovering the money from the borrowers are not taken care of by the bank. (True/False).
Ans. False

16. Banks differ in their business outlook. (True/False).
Ans. True

17. In 1945, the government nationalised the Imperial Bank of India with extensive banking facilities on a large scale, especially in rural and semi-urban areas. (True/False)
Ans. False

18. Capital Adequacy Assessment Process (CAAP) is part of Pillar I of the New Framework. (True/False)
Ans. False

19. The second phase of nationalisation of the Indian banking sector reform was carried out in __ with seven more banks.
Ans. 1980

20. The first phase witnessed periodic failures between 1913 and .
Ans. 1948

21. refers to the degree of efficiency of a process or set of processes.
Ans. Operational efficiency

22. CASA stands for _.
Ans. Current and savings accounts

23. ratio is commonly used by bankers to measure the overall cost effectiveness (or the operational efficiency) of a bank.
Ans. Efficiency

24. benchmarking measures all the inputs of a value chain towards attaining profit.
Ans. Strategic

25. is a process of creating definite strategies in line with the mission or the goal of a bank.
Ans. Business planning

26. A good business plan will begin with an honest and realistic appraisal of the current position of the business. This is known as _.
Ans. Situational analysis

27. PEST/PESTEL analysis is important to understand and predict the behaviour of competitors. (True/False)
Ans. False

28. Competitor analysis helps to identify and analyse trends in the environment. (True/False)
Ans. False

29. __ need to assess the business potential of each and every region/location in order to work out targets for business.
Ans. Banks

30. Assessing the business potential helps the bank in deciding the infra requirement for the branch. (True/False)
Ans. True

31. Assessing the business potential helps the bank in staffing pattern. (True/False)
Ans. True

32. Location of the branch. (True/False)
Ans. False

33. Type of branch, specialised like industrial finance, agricultural finance, housing finance. (True/False)
Ans. False

34. Business location like housing colony, super market, bazaar, industrial belt, agricultural belt, airport, educational institution, etc. (True/False)
Ans. False

35. _ refers to the expenses incurred in carrying out a business process.
Ans. Cost of operation

36. Net Interest Margin = _ minus interest paid on deposits.
Ans. Interest earned on Loans

37. The cost of operation has a direct bearing on the revenue earning capacity of the _.
Ans. Bank.

38. Banks have to ensure that stricter scrutiny of their transactions is carried out as per strictures of .
Ans. Basel II.

39. A centralised operation of a bank therefore assumes importance in increasing the costs and increasing the efficiency. (True/False)
Ans. False

40. The ability of a bank to expand the product offerings in line with its particular business model at a reduced cost will be the key to success. (True/False)
Ans. True

41. _ is a process by which a bank measures the performance of its different business units.
Ans. Transfer Pricing

42. The TP is a balancing factor between taking branch and lending branch.
Ans. Deposit

43. TP is a mechanism to measure the relative contributions of the branches to the bank’s .
Ans. Profitability.

44. Asset liability management is a tool for guiding investment decisions of banks. (True/False)
Ans. True

45. Fixed deposit is an example of low cost deposits. (True/False)
Ans. False

46. Small Industries Development Bank of India (SIDBI) assists large corporate with seed capital and also help in raising financial resources by engaging in sale of debentures of corporate. (True/False)
Ans. True

47. Agricultural cooperative banks also lend against gold ornaments and title deeds of land belonging to farmers for consumption purposes as well as for development purposes such as irrigation works, digging wells, etc. (True/False).
Ans. True

48. Commercial banks accept demand deposits such as savings bank and term deposits such as fixed deposit, recurring deposit, etc. (True/False). Ans. True

49. Foreign exchange banks focus on international payments and settlements, sale and purchase of foreign currency, acting as correspondents for other banks, etc. (True/False).
Ans. True

50. Branches are classified into Category A, B, and C for the purpose of conducting foreign exchange business by RBI. (True/False)
Ans. True

51. Banks have moved to centralised operations to reduce the footfalls in the branch as well as to reduce the cost of operations. (True/False)
Ans. True

52. Regional rural banks are controlled by _ and the parent bank which has promoted the bank.
Ans. RBI

53. The _ sector banks have a classification of new generation and old generation private banks.
Ans. Private

54. An arm of the HO departments function at the controlling offices (Zonal Office and Regional Office) for the effective monitoring and disseminating the objectives, mission, and vision of the __.
Ans. Bank

55. The oldest public sector bank in India having branches all over India and serving the customers for the last _ years is Allahabad Bank.
Ans. 132

56. Banks change their deposit mix in tune with their asset liability management requirements (True/False).
Ans. True

57. A benchmark is the yield on some financial instrument to which the floating interest rate is linked (True/False).
Ans. True

58. Rate of interest on business loans is generally below
Ans. PLR

59. PLR of a bank is determined by .
Ans. Reserve Bank of India

60. Only overdraft facility can be granted for
Ans. Business purposes

61. Consumer loans are less lucrative to banks. (True/False)
Ans. False

62. Consumer loans attract zero percent risk weightage for the purpose of capital adequacy ratio. (True/False)
Ans. False

63. Consumer loans can be extended only to individuals. (True/False)
Ans. True

64. ‘Know Your Customers (KYC)’ norms are not applicable to deposit accounts. (True/False)
Ans. False

65. A bank can accept bulk deposits only with the prior permission of __.
Ans. Reserve Bank India

66. Deposit rates are fixed by the Reserve Bank of India from time to time. (True/False)
Ans. False

67. Marketing aims to satisfy the customer’s needs and wants. (True/False)
Ans. True

68. Each individual working in an organisation is a marketing person. (True/False)
Ans. True

69. Social Objectives of a bank can also be marketed. (True/False)
Ans. True

70. Marketing mix is the same for both products and services. (True/False)
Ans. False

71. Banks products are classified as asset products and liability products in their balance sheet. (True/False)
Ans. False

72. The pricing of bank products is done by the government of India. (True/False)
Ans. False

73. Brands do not matter in banking industry. (True/False)
Ans. False

74. Banks can open branches anywhere in India or abroad on their own accord. (True/False)
Ans. False

75. ATMs are an example of physical evidence. (True/False)
Ans. True

76. The name Imperial bank of India was renamed as State Bank of India in
A.1955
B.1941
C.1950
D.1966
Ans. a

77. Trust is the confidence public repose on a bank in respect of __ of the money deposited by them.
A. Confidence
B. safety
C. Liquidity
D. Profitability
Ans. b

78. __ is the process of linking savers of money to those who are in need of money.
A. Know your customer
B. service
C. Book keeping
D. Intermediation
Ans. d

79. India’s oldest, largest and most successful commercial bank is __.
A. SBI
B. Canara bank
C. Punjab National bank
D. Punjab and Sind Bank
Ans. a

80. The first bank in India to be given an ISO certification
A. Federal Bank
B. Canara bank
C. C. Punjab National bank
D. D. Punjab and Sind Bank
Ans. b

81. is a measure that expresses total operation cost as percentage of operating income
A. Competitors Analysis
B. Situational analysis
C. Efficiency ratio
D. SWOT analysis
Ans. c

82. The process of business planning in Banks are carried out through __ analysis
A. SWOT
B. Sensitive
C. Situational
D. Scenario
Ans. a

83. Banks assess business potentials through setting
A. Cash collection
B. Cash payments
C. Business target
D. Deposit growth
Ans. c

84. Banks are free to determine the rates of interest without reference to their BPLR for the following loan
A. Consumer loans
B. Loan against deposit
C. Agriculture loan
D. Loan against shares
Ans. c

85. Banks have the freedom to offer all loans at fixed or floating rates subject to
A. Credit-deposit ration
B. asset liability management
C. Availability of funds
D. Cost of funds
Ans.

86. Loan availed for Educational purpose is classified as _
A. Term loan
B. Consumer loan
C. Short term loan
D. Educational term loan
Ans. b

87. One of the primary objectives of Relationship marketing is
A. deposit scheme
B. customer retention
C. effective service
D. canvassing deposits
Ans. b

88. Bank’s major direct distribution outlets are their .
A. call centres
B. internet banking
C. Branches
D. Automated teller machine
Ans. c

89. RBI manages the money supply, interest rates and exchange rates through
A. Cash Reserve Ratio
B. Money supply
C. SLR
D. Credit restriction
Ans.

90. Refers to the total value of goods and services produced in the country.
A. GDP
B.CP
C. RBI
D. DIR
Ans. a

91. Real estate loans are domestic, commercial loans secured by__.
A. equitable mortgage
B. real estate
C. registered mortgage
D. plant and machinery
Ans. a

92. Source of non interest income is _
A. interest income
B. interest on deposits
C. Service charges
D. Exchanges & commission
Ans. d

93. Electricity bill incurred by banks is an_
A. other operating expense
B. occupancy expense
C. budget expense
D. maintenance expense
Ans. b

94. Burden is equal to non interest expense minus
A. interest income
B. non interest income
C. Commission
D. Occupancy expense
Ans. b

95. The composition of assets and liabilities and a proper risk assessment is known as__.
A. Risk management
B. Asset Liability management
C. Credit Liability management
D. Interest Risk management
Ans. b

96. Asset Liability Management (ALM) got implemented in India with effect from 1st April __
A.1996,
B.1999,
C.1992
D.1997
Ans. b

97. Asset Liability committee is headed by the bank.
A. Managing Director,
B. Executive Director,
C. General Manager
D. Director
Ans. a

98. LAF means
A. Liquidity Adjustment facility
B. Long Audited Form
C. Liquidity amortize Fund
D. Liquidity Assessment Fund
Ans. a

99. Call money market can be accessed only by __
A. Non Financial institutions,
B. banks,
C. insurance
D. nominated banks
Ans. b

100. Investments are based on the quality assessment provided by
A. RBI,
B. SEBI,
C.CRISIL
D. Lead Bank
Ans. c

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Conclusion:

MCQ Bank Management is an innovative tool for banks and financial institutions to manage their customers and operations. It provides a user-friendly interface for creating comprehensive customer profiles, managing customer accounts, and automating complex workflows.

Additionally, it helps organizations reduce the time spent on manual administrative tasks and free up resources that can be used to focus on growing their businesses.

Furthermore, its integrated analytics capabilities enable businesses to gain valuable insights into customer behavior and performance metrics.

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