Business Communication MCQs with Answers download in pdf for 1st and 2nd semester MBA, BBA of Sybcom, Amity, JMI, Symbiosis, SMU and Other Universities. Business Communication Multiple Choice Questions and Answers quiz.
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In this article, you can find a comprehensive list of Business Communication fill in the blanks with Answers that are downloadble in PDF format for 1st and 2nd semester MBA, BBA from universities such as Sybcom, Amity, JMI, Symbiosis, SMU and other universities.
Business Communication MCQ
1. Communication is sharing of information between two or more persons, with continuous ___
a. Efforts
b. Feedbacks
c. Gestures
d. Movements
Ans: B
2. Communication can occur in isolation
a. True
b. False
Ans: B
3. Which of the following is not listed amongst the barrier to communication?
a. Physical noise
b. Physiological noise
c. Psychological noise
d. Physically challenged
Ans: D
4. What are the types of communication
a. Verbal communication
b. Nonverbal communication
c. Both a and b
d. None
Ans: C
5. Non-verbal communication cannot be avoided.
a. True
b. False
Ans: A
6. What is Jargon?
a. Name of the individual
b. Name of the organization
c. Technical term
d. Name of the country
Ans: C
7. What does “Haptic” refer to?
a. Communication through touch
b. Communication through words
c. Communication through letters
d. Communication through emails
Ans: A
8. Yellow and Green are associated with negative feelings
a. True
b. False
Ans: B
9. Which of the following is not part of the communication classification?
a. Two way face-to-face
b. Multiple but not face-to-face
c. Two-way non-face-to-face
d. One-way non-face-to-face
Ans: B
10. Communication between peers is essential for ___ coordination
a. Functional
b. Organizational
c. Managerial
d. Statistical
Ans: A
11. Shareholders are very important internal stakeholders since they are the ___ of the company
a. Managers
b. Owners
c. Directors
d. Union Members
Ans: B
12. Communication with shareholders can be done through meetings, letters, and/or advertisements.
a. True
b. False
c. None
Ans: A
13. Which of the following is/are part of the flow of communication in an organization?
a. Upward communication
b. Downward communication
c. Horizontal communication
d. All of above
Ans: D
14. ___ communication may be defined as information that flows from subordinates to superiors
a. Downward communication
b. Upward communication
c. Horizontal communication
d. None of above
Ans: B
15. An advantage of regular downward communication is ___
a. It motivates employees
b. It gives promotion to employees
c. It creates a climate of transparency
d. It reduces gaps.
Ans: C
16. Hearing and listening are the same.
a. True
b. False
Ans: B
17. The ___ is often interpreted as a lack of understanding or attention.
a. Noise
b. Silence
c. Yawning
d. Disturbance
Ans: B
18. Close questions may begin with
a. What
b. Why
c. Are
d. Where
Ans: C
19. What are thy types of questions?
a. Open-ended questions
b. Close-ended questions
c. Both
d. None
Ans: C
20. Which of the following is not a “WH” question?
a. How
b. Why
c. Whom
d. Will
Ans: D
21. A satisfied customer is the best ___ for any company’s product
a. Advertisement
b. Message
c. Propaganda
d. Opportunity
Ans: A
22. Writing methodology comprises of how many stages?
a. One
b. Tow
c. Three
d. Four
Ans: C
23. Which of the following is not part of speech?
a. Noun
b. Tense
c. Verb
d. Adverb
Ans: B
24. It is better to use the word „interrogate‟ rather than “ask”
a. True
b. False
Ans: B
25. Using the passive voice is a technique of ___
a. Emphasis
b. Ordination
c. Subordination
d. Grammar
Ans: C
26. Readability is determined by
a. Handwriting
b. Length of word/sentence
c. Quality of page
d. Other factors
Ans: B
27. ___ will not replace face-to-face meetings completely.
a. Telephone
b. Internet
c. Video conferencing
d. Teleconferencing
Ans: D
28. Telephone communication has the advantage of providing immediate feedback.
a. True
b. False
Ans: A
29. Where will you elaborate on the main points in a presentation?
a. Introduction
b. Body
c. Conclusion
d. Outline
Ans: B
30. ___ are clear sheets used with an overhead projector to project an image on the screen
a. Transparencies
b. Flip charts
c. Powerpoints
d. Hand-outs
Ans: A
31. Meaningful reading or reading with understanding is considered as ___
a. An active process
b. A positive strategy
c. A positive process
d. An active strategy
Ans: A
32. Reading is a skill, which has to be acquired through constant ___
a. Practicing
b. Experimenting
c. Listening
d. Writing
Ans: B
33. What is identified as “looking over a textbook quickly, in order to get a general or superficial idea or the content”?
a. Scanning
b. Extensive reading
c. Skimming
d. Intensive reading
Ans: C
34. While reading for the first time, you must just focus on the main points or ideas and supporting details
a. True
b. False
Ans: A
35. Business letters are used primarily to communicate with ___
a. External stakeholders
b. Internal stakeholders
c. Customers
d. Agents
Ans: A
36. Which of the following letters inform the buyer or customer about the action that has been taken?
a. Claim letters
b. Adjustment letters
c. Goodwill letters
d. Persuasive letters
Ans: B
37. The ___ of the press release must elaborate on the information contained in the introductory paragraph.
a. Introduction
b. Conclusion
c. Outline
d. Body
Ans: D
38. Product advertisement is more a public relations activity than a form of advertising
a. True
b. False
Ans: B
39. Business reports must use ___ nouns
a. Concrete
b. Abstract
c. Proper
d. Common
Ans: A
40. Which of the following is not the type of report?
a. Periodic reports
b. Minutes
c. Proposals
d. Situational reports
Ans: B
Artificial Intelligence MCQs with Answers
41. The general ___ of a resume is extremely important.
a. Statement
b. Length
c. Appearance
d. Format
Ans: C
42. Cover letters can also be used to personalize your qualifications for a specific job.
a. True
b. False
Ans: A
43. ___ includes the background and purpose of the study
a. Body
b. Introduction
c. Conclusion
d. Statement
Ans: B
44. Identify the type of report that was submitted to the government stating that the company is following the environmental regulations.
a. Compliance reports
b. Routine management reports
c. Situational reports
d. Policies and procedures
Ans: A
45. ___ is done purely to communicate the organization‟s name and logo to the public or consumers
a. Institutional advertising
b. Advocacy advertising
c. Corporate identify advertising
d. Public relations advertising
Ans: C
46. Instant messaging is a technology initially designed for having ___ at the workplace
a. One too much public chat
b. One-to-one public chat
c. One to one personal chat
d. One to much personal chat
Ans: C
47. Which of the following is a type of memo format?
a. Inductive organization
b. Incremental organization
c. Deductive organization
d. Decremental organization
Ans: C
48. Information sharing meetings may take place among co-workers or may also involve top management.
a. True
b. False
Ans: A
49. The items to be discussed are listed in the ___ order of priority in the agenda.
a. Ascending
b. Alphabetical
c. Descending
d. Chronological
Ans: C
50. ___ enables two parties in different locations to see and speak to each other?
a. Telephone
b. Teleconferencing
c. Messenger chat
d. Television
Ans: B
51. Communication is the ___ of business
a. Life Blood
b. Backbone
c. Mind
d. Hand
Ans: B
Conclusion Points
Business communication MCQs are a great way to test your knowledge of the field and become more confident in your abilities. It is important to go beyond memorizing facts and try and understand the concepts behind them.
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